Sandra Whiles Coaching Ltd – Privacy Policy

Welcome to Sandra Whiles Coaching. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle and protect your personal information in accordance with UK laws. You can contact us at:

Email: sandra@sandrawhilescoaching.com
Website: www.sandrawhilescoaching.com
Address: Leicestershire, UK

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Sandra Whiles.

Information We Collect
We may collect and store:

• Your name and email address (when you sign up for newsletters or request services)
• Your preferences (e.g. topics you’re interested in)
• Any assessments you take as part of your coaching programme
• Analytics data (via cookies or website tools like Google Analytics)

We may take non-identifiable notes during coaching sessions to support our work together. These notes are kept confidential and not shared. You can request to see any notes held about your sessions at any time.

How We Use Your Information
We process your data based on your consent (e.g., newsletter sign-up) or our legitimate interest in providing coaching services and communicating with clients.

We use your information to:

• Send you the Coaching Tools Newsletter or updates about The Coaching Tools Compendium
• Respond to your enquiries
• Communicate with you about our services.
• We will never sell or share your information with third parties for marketing purposes.

How Your Data is Stored
We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. If you subscribe to my newsletter, your information is held securely by MailerLite, which is GDPR-compliant.

Your Rights
You can:

• Ask to see what data we hold about you
• Update or correct your data
• Ask us to delete your data
• Unsubscribe from emails at any time by clicking the link in any newsletter or contacting me directly

If you have any concerns about how we handle your data, you have the right to contact the Information Commissioner’s Office (ICO): www.ico.org.uk

Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

Changes to This Policy
We may update this policy from time to time. The latest version will always be on our website.

[Updated April 2025]